CONTACT
For anything related to your order, our products, or working with us:
We read every message and respond within 1–2 business days.
To help us respond faster, let us know:
· Your Amazon order number (if your message is about a purchase)
· A photo if your item arrived damaged or not as expected
· Your question or request — the more detail, the better
Order issues & damaged items
If something arrived broken, incomplete, or not as described — email us with your order number and photos. We'll get back to you within 1–2 business days and make it right.
Returns & refunds
All MAVRA products are sold through Amazon. Returns and refunds are processed through Amazon's standard return process — not via email. To start a return, go to Your Orders on Amazon and select the item. Amazon accepts returns within 30 days of delivery. If you're having trouble, email us and we'll guide you.
Product questions
Wondering about materials, care, sizing, or compatibility? Ask us directly — we know these pieces well.
Wholesale & bulk orders
Interested in carrying MAVRA in your store or placing a bulk order? Reach out with your business details and we'll follow up.
Collaborations
For creator collabs, brand partnerships, or press inquiries — tell us about yourself and what you have in mind.
Every piece ships from our hands to yours. If something's wrong, we make it right.
Inhabit Your Shadow.

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